Shipping Policy

📦 Shipping Policy

We work with trusted fulfillment partners to ensure fast, reliable delivery worldwide. All delivery times below are delivery-only (processing time is already included).

🇺🇸 United States Delivery

• ShineOn Jewelry & Gifts: 2–5 business days
• CustomCat Apparel & Mugs: 2–5 business days
• CustomCat Blankets: 3–7 business days

🌎 International Delivery

Canada

• ShineOn: 5–10 business days
• CustomCat Apparel/Mugs: 7–12 business days
• CustomCat Blankets: 7–15 business days

UK & EU

• ShineOn: 3–7 business days
• CustomCat Apparel/Mugs: 7–12 business days
• CustomCat Blankets: 7–15 business days

Australia & New Zealand

• ShineOn: 8–20 business days
• CustomCat Apparel/Mugs: 7–12 business days
• CustomCat Blankets: 7–15 business days

Rest of World

• ShineOn: 5–10 business days
• CustomCat Apparel/Mugs: 7–12 business days
• CustomCat Blankets: 7–15 business days

🌐 Shipping Rates (Flat-Rate System)

We use a simple, blended flat-rate structure across all products:

• USA: $4.99 first item, $1.50 each additional
• Canada: $9.99 first item
• Australia / NZ: $14.99 first item
• Rest of World: $16.99 first item

📬 Tracking

All orders include tracking. You'll receive a tracking link as soon as your order ships.

❗ Delays

Severe weather, customs, or carrier issues may cause delays outside our control.